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Leadership & People Management
8 courses
Coming soon
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Leadership & People Management(8)
Coming soonLicensedTactical Leadership: Leading People and Operations Under Pressure
A professional development course designed for operational supervisors, team leaders, acting supervisors, and shift captains to strengthen operational leadership capability through knowledge of tactical leadership principles, team integration, operational communication, and decision-making under pressure.
Coming soonLicensedBuilding Effective Business Systems for Your Businesses
Learn how to design and implement business systems that streamline your operations, improve efficiency, and support sustainable growth. This course is part of the Small Business Series and is tailored to help you run your business more effectively through process-driven solutions.
Coming soonLicensedCoaching, Corrective Feedback and Worker Engagement
An introductory course on using coaching conversations, respectful correction, worker participation, positive reinforcement, and practical feedback to improve safety behaviours, team ownership, and readiness without creating a blame culture.
Coming soonLicensedCommunication and Team Coordination Under Pressure
A practical introduction to clear communication, role clarity, shift handovers, escalation, active listening, confirmation checks, and teamwork behaviours that help operational teams reduce confusion during routine work and abnormal situations.
Coming soonLicensedFrontline Leadership Essentials for Operational Teams
A practical introduction to the role of frontline leaders in guiding teams, setting expectations, communicating clearly, modelling safe behaviour, responding to problems early, and supporting disciplined execution in operational environments.
Coming soonLicensedReasonable Suspicion Determination Training for Supervisors of Safety-Sensitive Employees
A 120-minute regulated supervisor training course (60 minutes drug indicators + 60 minutes alcohol indicators) covering the DOT 49 CFR Part 40 and FAA 14 CFR Part 120 requirements for supervisors authorized to make reasonable cause and reasonable suspicion testing determinations for safety-sensitive employees. The course covers regulatory framework, physical and behavioral indicators of drug use and alcohol misuse, timing rules, documentation, post-determination procedures, and practical scenari
Coming soonLicensedSafety Leadership and Supervisor Accountability
An introductory course on how supervisors influence safety outcomes through planning, visible leadership, worker engagement, hazard follow-up, corrective action tracking, communication, and consistent accountability for safe work practices.
Coming soonLicensedTraining Matrix and Role-Based Competency Planning
An introductory course on building role-based training matrices, mapping job functions to required courses, identifying gaps, prioritising refresher needs, and using workforce data to support safer and more consistent operations.